This privacy policy applies to the website 24kdesigns.ca, owned and operated by 24K DESIGNS, a web design company based in Toronto, Ontario, Canada. This policy explains how we collect, use, and disclose personal information from our website visitors, customers, and potential customers. By using our website, you consent to our privacy policy and agree to our terms and conditions.

What personal information do we collect?

We collect personal information from you when you visit our website, fill out a form, place an order, subscribe to our newsletter, or contact us. The personal information we collect may include your name, email address, phone number, address, payment information, and any other information you voluntarily provide to us. We also collect information about your device and browser, such as your IP address, operating system, browser type, and pages you visit on our website. We use cookies and other tracking technologies to collect this information and enhance your user experience.

How do we use your personal information?

We use your personal information for the following purposes:

• To provide our services and products to you, process your orders, and communicate with you about your orders and inquiries.
• To send you newsletters, promotions, and marketing materials, if you have opted in to receive them.
• To improve our website, services, and products, and conduct research and analysis.
• To prevent fraud, protect our rights and property, and comply with our legal obligations.

How do we protect your personal information?

We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. We use secure servers, encryption, firewalls, and other security technologies to safeguard your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee the absolute security of your information. You are responsible for keeping your password and account details confidential and for notifying us of any suspected breach.

How do we share your personal information?

We do not sell, trade, or rent your personal information to third parties. We may share your personal information with the following parties, only as necessary to fulfill the purposes described in this policy:

• Our service providers, contractors, and affiliates who help us provide our services and products, such as hosting, payment processing, delivery, marketing, and analytics.
• Our business partners and sponsors who offer products or services that may be of interest to you, if you have consented to receive such offers.
• Law enforcement, regulators, courts, or other authorities, if we are required or permitted by law to do so, or if we believe it is necessary to protect our rights or interests, or the rights or interests of others.

How do we respect your rights and choices?

You have certain rights and choices regarding your personal information, such as:

• You can access, update, correct, or delete your personal information by logging into your account or contacting us at hello@24kdesigns.ca.
• You can opt out of receiving newsletters, promotions, and marketing materials from us by clicking the unsubscribe link in the email or contacting us at hello@24kdesigns.ca.
• You can disable or delete cookies and other tracking technologies by adjusting your browser settings. However, this may affect the functionality and performance of our website.
• You can contact us at hello@24kdesigns.ca if you have any questions, concerns, or complaints about our privacy policy or practices.

How do we update our privacy policy?

We may update our privacy policy from time to time to reflect changes in our data practices, services, products, or legal requirements. We will post the updated policy on our website and notify you by email or other means, if required by law. Your continued use of our website after the update constitutes your acceptance of the updated policy.

How do you contact us?

If you have any questions or comments about our privacy policy or your personal information, please contact us at:

24K DESIGNS
Toronto, Ontario, Canada
Email: hello@24kdesigns.ca
Phone: +1 647 847 5007

This privacy policy was last updated on February 25, 2024.